Email Support
General Inquiries: hello@myexamsecret.com
Technical Support: support@myexamsecret.com
Partnerships & Institutions: partnerships@myexamsecret.com
Response time: within 24 hours (Mon–Sat).
Phone Support
Helpline: +91-XXXX-XXXXXX (placeholder — to be updated with live number)
Hours: Monday to Saturday, 9:00 AM – 7:00 PM IST
Quick Help
| Need Help With | Where to Look |
|---|---|
| Account & Login Issues | Contact Support (Help Center coming soon) |
| Payment & Refunds | Contact Support (Billing FAQ coming soon) |
| Test Access Problems | Contact Support (Technical FAQ coming soon) |
| Syllabus & Exam Info | NEET Syllabus / JEE Syllabus |
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Office & Social
Office Address
My Exam Secret
[Address Line 1 — to be added]
[City, State — PIN Code]
India
We are a digital-first platform. Please contact us via email or phone for the fastest response.
For Schools & Coaching Institutes
Interested in offering our test series to your students? We offer: bulk licensing at discounted rates, custom branding for your institution, teacher dashboards to track student performance, and integration support with your existing systems.
Contact: partnerships@myexamsecret.com
Why This Portal Matters
We're not a faceless platform. Behind every test, every question, and every feature is a team of educators, engineers, and support staff who are personally invested in your success. When you reach out, you're talking to people who understand the NEET/JEE journey — because many of us have walked it ourselves. Your questions matter. Your feedback shapes our platform. Your success is our mission.